When I ask someone about their brand, they often aren’t sure where to start.
I get it.
The words ‘brand’ and ‘branding’ get thrown around a lot.
So I’ll make it simple for you…for the purposes of remodeling your business, your Brand is really made up of two things:
Who do you want to work with?
What do you want to be known for?
If you are clear on those two answers, everything else becomes easier.
To build a loyal following you need to know who you want to do business with.
Most fitness businesses target EVERYONE.
That won’t work going forward. Not a chance.
You DON'T want to be all things to all people.
You DON'T want to target and market to everyone.
That's not how to build a business that has great culture, enjoys strong retention and generates a flood of referrals.
And, honestly, it’s not how to build a business you’ll enjoy owning.
But if you get clear about who you want to work with and what you want to be known for - it will completely transform your marketing and your business as a whole.
It will ensure that the people you attract - are the people you WANT TO do business with.
And as important as it is to know exactly who you want to attract - you also want a clear idea of who you DON'T WANT as a client.
Your branding gameplan needs to start by defining exactly who your ideal target client is (and conversely, who they aren't).
What are their traits, their wants, their needs, their issues, their pain-points, their irrational fears, their aspirations, their concerns, etc…
Your approach to creating your marketing message and your conversion process should be client-centric.
With me so far?
OK - then the other component of building your brand is identifying what you want to be known for.
It’s basically a statement of who you help and what you do.
And when have the answer to these two questions:
Who do you want to work with?
What do you want to be known for?
It will be much easier to create ads, emails and videos and say things that your prospective clients actually care about.
You'll be able to "connect" with those prospects on a far deeper, more emotional level.
But this has even more value. See, it gives you a position you can OWN in the market.
Positioning is the ‘perception' that happens in the minds of your target prospects.
The story they tell themselves.
It allows you to differentiate your business from that of your competitors.
And if you do a good enough job with "positioning" you render the competition irrelevant.
You’re talking just to the people you want to reach and your message is so laser focused because everyone else is ignored.
The people that aren’t your ‘who’ are ignored so the message you share speaks to your prospect in a way no one else does.
You become a specialist for the ‘right’ people.
And people gravitate to specialists over generalists…oh, and they’ll pay more for a specialist too.
Your brand will give you a position that will…